BERNA COUTURE (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and protect your information when you visit our website (https://bernacouture.com/) or interact with us.
1. Information We Collect
We collect the following types of personal data:
- Contact Information: Name, email address, phone number, and shipping/billing address.
- Transaction Information: Details about purchases, payments, and returns.
- Technical Information: IP address, browser type, and operating system.
- Cookies and Tracking Data: Data collected through cookies to improve website performance.
2. How We Use Your Data
We use your data for:
- Fulfilling orders and delivering products.
- Providing customer support.
- Improving our website and services.
- Marketing and promotional communications (with your consent).
3. Legal Basis for Processing
We process your data based on:
- Consent: When you opt-in to receive communications or cookies.
- Contract: To fulfill and deliver your orders.
- Legal Obligations: To comply with applicable laws (e.g., tax regulations).
4. Data Sharing
We may share your data with:
- Payment processors (e.g., PayPal, Stripe).
- Shipping companies for order fulfillment.
- Legal authorities if required by law.
5. Data Retention
We retain your data only as long as necessary to fulfill the purposes outlined or comply with legal obligations.
6. Your Rights Under GDPR
As an EU resident, you have the following rights:
- Access: Request a copy of your personal data.
- Correction: Update or correct inaccurate information.
- Erasure: Request deletion of your data.
- Portability: Receive your data in a portable format.
- Objection: Opt out of data processing for marketing purposes.
To exercise these rights, contact us at info@bernacouture.com or +49 173 9631511.
7. Cookies and Tracking
We use cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings.
8. Data Security
We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
9. Contact Information
For questions about this Privacy Policy, please contact:
BERNA COUTURE
Flachsmarkt 1, 55116 Mainz, Germany
Phone: +49 173 9631511
Email: info@bernacouture.com